On Feb -11-2021 5 pm PST, a Major outage has been reported due to an outage to the underlying Microsoft Cloud services! This prevented ALL FaceGraph & SmileMe.In services including the phone apps from functioning. We worked with Microsoft to get this resolved ASAP!
Update Feb -11-2021 6:30 pm PST – The service has been restored. As the recovery is in progress we expect the service to be a bit slow for the next 10 – 20 minutes