3. Go to settings, click on (Close delete account), confirm your passcode, and click on submit.
If you don’t log in within the next 30 days, your account will be permanently deleted, and there will be no way to get your data back.
Thank you for supporting FaceGraph!
The following features and improvements have been made to SmileMe.In Portal:
Timesheet allows administrators and managers to create projects and tasks and track the progress of each employee assigned to it, here is how:
The following features and improvements have been made to the SmileMe.In Portal:
Any changes or updates made by administrators on users, attendance or timesheet are now recorded under the Audit logs tab.
To change your plan to a higher or a lower plan or add additional users please follow the below steps:
We have released a few new amazing features to make your cloud experience better, here is a quick brief:
(Workplace, Education and Sports Segment)
This can be found in Safety & Security tab > Alerts, enable the toggle, and choose the employee that will receive the alert in each location.
(Workplace Segment only)
These features can be found in the (Time Tracking) tab.
If you wish to set your thermal device to shutdown and reboot at the time you choose please follow these steps:
2. Go to “Other Settings”
3. Click on “Timing switcher”.
4. Activate “Timer Switch” toggle. then set the preferred shutdown time and the boot time (based on your time zone), if you wish rebooting to happen every day make sure to mark all days under repeat.
5. Going back to “Other settings” go to “Application Startup”
make sure to choose “Measurer”.
Now the device is going to reboot at the chosen time you’ve set and the FaceGraph app will launch right after.
If you are using one of our health questionnaire devices and are looking for a way to customize the questions on your device, here are the detailed steps of how you can achieve that:
1. You will need to download one of the photos found below and write your question on it. Save the changes and rename the photo according to the order in which you want the question to appear.
For example, if you want your question to be shown first, go ahead and name the photo “1.png,” but if you want it to be shown as the 3rd question, name the photo “3.png”.
2. Next is a particularly major step, copy the photo onto a USB drive and place it in a folder titled “Questions.”
3. Plug the USB into your health questionnaire device, head over to file manager > local memory > eHanshin as shown in the below image.
4. While in that folder, long click the already existing “Questions” folder and delete. This step is to be able to replace it with the new one containing the customized questions.
5. Go back and open the USB folder from the device, long click and copy. Return to the folder “eHanshin,” long click on any file or folder, then click paste.
Finally, go to the Hanshin measurer App and you will find the questions you have customized and added.
Connection issues troubleshooting:
1. Plug in a mouse, click with the right button to exit the measure app.
2. Go to Settings (the gear ⚙️ icon) then Wi-Fi. Make sure you’re connected to a network.
– If it keeps on showing “saved” please click on forget the network and connect again and make sure you’re entering the correct Wi-Fi password.
3. Got to the Browser and try going to any website to see if the internet is working. If you can’t access any website move to the next step.
4. Try connecting the FaceGraph device with an Ethernet cable, go to the Browser then try accessing any website. If you can’t access any website move to the next step
5. Make sure your Wi-Fi connection is 2.4Ghz (Wi-Fi 5Ghz is not supported), also your network encryption should be WPA2, if it’s WPA or WPA3 please contact your IT desk to change it to WPA2.
6. If your Wi-Fi is still not working, please contact our customer support on +1 408-337-2013 or email Support@facegraph.com.
The following features & improvements have been made to the SmileMe.In portal:
