How Can I Add Customized Health Questions?

If you are using one of our health questionnaire devices and are looking for a way to customize the questions on your device, here are the detailed steps of how you can achieve that: 

1. You will need to download one of the photos found below and write your question on it. Save the changes and rename the photo according to the order in which you want the question to appear.  

For example, if you want your question to be shown first, go ahead and name the photo “1.png,” but if you want it to be shown as the 3rd question, name the photo “3.png”. 

2. Next is a particularly major step, copy the photo onto a USB drive and place it in a folder titled “Questions.”  

3. Plug the USB into your health questionnaire device, head over to file manager > local memory > eHanshin as shown in the below image. 

4. While in that folder, long click the already existing “Questions” folder and delete. This step is to be able to replace it with the new one containing the customized questions. 

5. Go back and open the USB folder from the device, long click and copy. Return to the folder “eHanshin,” long click on any file or folder, then click paste. 

Finally, go to the Hanshin measurer App and you will find the questions you have customized and added. 

How to turn off the Questionnaire Feature on your Thermal Scanner

The Questionnaire feature is only applicable if you have the Touchless Questionnaire Pad (sold separately) or sold built-in in newer models.

If you see the following screen upon launching the Scanning app on your Thermal Scanner, that indicates the “Questionnaire” setting is enabled

Note: On versions 2.0.82 and 2.0.83, the “Questionnaire” setting is enabled by default, so please deselect it of you do not have the Touchless Questionnaire Pad.

To disable the Questionnaire feature, follow these steps:

  1. Go to the Measurer App settings screen by clicking on the top right corner, as indicated in this screenshot:
  2. In newer versions you should see a silhouette icon towards the middle of the screen that you should be clicking on to go to the settings page:
  1. Deselect the “Enable Questionnaire System” option

  2. Update to the latest version if needed
    Note: Ensure your device is connected to the internet to see the latest available update