We will continue to post new articles about how to get the most out of our software and hardware products … Check this site regularly
What’s new… [Products Updates – Check frequently]
- ⚡【NEW】SmileMe.In New Features and Improvements – 07/15/21
- ⚡【NEW】Mask detection now supported!
- ⚡【NEW】Thermal device Software Update – Version Q2.0.93
How to get started
- Register your New SmileMe.In Cloud Account
- Associating your device to your SmileMe.In Cloud account
- Create New Location
- Create New Room (for School/Sports account) or Department (for Workplace account)
- Create New User
- Quick Troubleshooting Guide
- Download Detailed Thermal Kiosk User Guide
- How to Mount the Device to a Stand
User guides and important documents
- ⚡【NEW】Download Detailed Thermal Scanner User Guide [Updated 02/28]
Important Website content
- ⚡【NEW】How to disable the Questionnaire feature on your Thermal scanner
- ⚡【NEW】How to upgrade your SmileMe.In subscription
- ⚡【NEW】How to access the Log file on your 10.2″ Thermal Scanner
- Outage Update
- Changing the temperature unit on your device (°F or °C)
- Register your New SmileMe.In Cloud Account
- What is the Machine ID?
- Associating your device to your SmileMe.In Cloud account
- How to export locally stored scans
- Create New Location
- Create New Room (for School/Sports account) or Department (for Workplace account)
- Create New User
- How to link RFID to a user
- Enable Facial Recognition for a user
- How to delete Facial Recognition images in the Portal
- How to access the images captured from your device
- Updating the software version on your device
- Quick Troubleshooting Guide
- How to Mount the Device to a Stand
Previous updates
- SmileMe.In New Features and Improvements – 07/11/21
- SmileMe.In New Features and Improvements– 06/24/21
- SmileMe.In New Features and Improvements– 06/11/21
- SmileMe.In New Features and Improvements – 05/20/21
- SmileMe.In New Features & Improvements – 04/15/21
- Thermal device Software Update – Version Q2.0.90
- SmileMe.In New Features & Improvements – 03/25/2
- Thermal device Software Update – Version 2.0.86
- SmileMe.In New Features and Improvements – 3/10/21
- SmileMe.In New Features and Improvements – 3/02/21
- SmileMe.In New Features and Improvements – 2/22/21
- SmileMe.In New Features and Improvements – 2/15/2021
- SmileMe.In New Features and Improvements – 2/09/21
- SmileMe.In New Features and Improvements – 1/28/2021
- SmileMe.In New Features and Improvements – 1/15/21
- Thermal Kiosk Software Update Version 2.0.61 – 01/13/21
- SmileMe.In New Features and Improvements – 12/27/20
- Thermal device Software Upgrade – Version 2.0.54
- SmileMe.In New Features and Improvements – 11/16/20
- SmileMe.In New Features and Improvements – 11/08/20
- Thermal device Software Upgrade – Version 2.0.49
- SmileMe.In new features and improvements – 10/12/20
- Updates to the SmileMe.In Portal – 9/17/20