How to reset your passcode using the phone app

Steps:

  1. Download the phone app from the app store:
    – If your company’s account is registered as a Workplace account, please download the Workplaces Co app (iOS/Android) from the app store
    – If your company’s account is registered as a School account, please download the School Co app (iOS/Android) from the app store
  2. Log into the phone app using your SmileMe.In credentials
  3. Open the side menu by tapping on the menu icon
  4. Tap on My Profile
  5. On My Profile screen, tap Change that is displayed next to Passcode
  6. Enter the required information in the Change Passcode pop-up
    Note: Passcode should consist of only numbers, and should be between 6 to 10 digits long
  7. Tap Save
  8. All set! Your passcode is now set to the new passcode you specified

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