Thermal kiosk Software Update Version 2.0.49

A new version (version 2.0.49) is now available for the Thermal Kiosk. This version will automatically show up as an available update on the settings screen of the Measurer app on your device. This update enhances the performance and includes overall improvements.


After updating your device, select the “Enable fast scanning” option in the settings screen to enable the enhanced performance.

Steps:

  1. Follow the instructions listed in this tutorial link on how to upgrade the software version on your device
  2. Then “Enable fast scanning” option in the settings screen to enable improvement in scanning performance.
  3. Restart your Smart Thermal device
  4. All set!

SmileMe.In Portal – New features & improvements

The following features and improvements have been applied to the SmileMe.In portal:

1- Ability to filter records in Temperature log page by temperature range
2- Ability to filter records in Temperature log page by location for identified users
3- Added a new role: Temperature Log Manager role
4- Improvements to the teachers and employees access

Thermal Device Software Upgrade – version .42

A new version (version .42) is now available for the Thermal Kiosk. This version will automatically show up as an available upgrade on the Measurer app settings screen on your device. 

The new version includes the following enhancements and fixes:

  1. Improved temperature reading
  2. Option to display the date in the MM/DD/YYYY format
  3. Enhanced screen saver with better guidance on best way to use the device
  4. Fixes and improvements to the overall app
  5. Smart Camera Detection feature (beta version)
    – Enable the “Enable Smart Camera Detection” option (in the app’s settings screen) to prevent accidental scanning of objects passing by in high traffic areas. We recommend turning this feature on for those who use the device with facial recognition. This will help ensure successful scans only happen when a good full picture of the face is taken (WITHOUT a mask) for best facial recognition results.


For step by step instructions on how to upgrade the software version on your device, follow the tutorial in this link

What is the Machine ID?

Machine ID is needed to associate your SmileMe.In cloud account to your Smart Thermal Kiosk.

Follow the steps below to generate a Machine ID from the SmileMe.In portal.

Steps:

  1. Login to the SmileMe.In portal with your Admin account
  2. Go to Devices then click Add Device
  3. Give your device a name
  4. Select a Room (for Education account) or Department (for Workplace account) and set Device type to 10.2″ Thermal Scanner
  5. Click Save
  6. Machine ID will be generated and displayed on the bottom of the device card, as shown in this image
  7. To associate you SmileMe.In account to your Smart Thermal device follow the steps listed in this article

How to change the temperature unit on your Smart Thermal Kiosk

Steps:

  1. From the Hanshin Measurer app, go to the Settings screen by clicking on the account icon (located on the bottom right corner)
  2. Enable the  “Display in °Fahrenheit” checkbox if you want the temperature readings to be in °Fahrenheit
  3. Or, if you want the temperature readings to be in °Celsius, disable the “Display in °Fahrenheit” checkbox

How to reset your passcode using the phone app

Steps:

  1. Download the phone app from the app store:
    – If your company’s account is registered as a Workplace account, please download the Workplaces Co app (iOS/Android) from the app store
    – If your company’s account is registered as a School account, please download the School Co app (iOS/Android) from the app store
  2. Log into the phone app using your SmileMe.In credentials
  3. Open the side menu by tapping on the menu icon
  4. Tap on My Profile
  5. On My Profile screen, tap Change that is displayed next to Passcode
  6. Enter the required information in the Change Passcode pop-up
    Note: Passcode should consist of only numbers, and should be between 6 to 10 digits long
  7. Tap Save
  8. All set! Your passcode is now set to the new passcode you specified

How to link RFID to a user

Steps:

  1. Scan the RFID (card, key fob, sticker,…) to the RFID reader in the Smart Thermal Device to get the RFID number/code.
    *Take note of the RFID number/code displayed at the bottom right corner of the Hanshin Measurer app.
  2. Login to the SmileMe.In portal with your Admin account credentials
  3. From the side menu, navigate to Users > All users page
  4. Edit the User you would like to link the RFID with
  5. In Edit User page, enter the RFID number/code in the RFID field
  6. Click Save
  7. All set! That user will now be associated to that RFID
  8. The next time the user scans his/her RFID using the Smart Thermal kiosk, an attendance record (with temperature reading) will be created for that user

How to access the images captured from the Smart Thermal

If you have (or had) any of the “Capture Photo” options enabled in the Hanshin Measurer app settings, the captured images are stored locally on your device.
Note: If you have associated your device to the SmileMe.In account, then images stored locally on your device are imported into your SmileMe.In cloud account and deleted from the device.

Follow these steps to access the images saved locally on your device:

  1. From your device home screen, open the File Manager
  2. Click on Local Memory
  3. Click eHanshin folder
  4. Click 2020
  5. In the 2020 folder, there will be a sub-folder for each month, then each month will have a sub-folder for each day. The images will be stored in the corresponding month & day it was captured.