SmileMe.In Portal New Features and Improvements – 01/28/21

The following features and improvements have been made to the SmileMe.In Portal:

  1. Device Type changes:
    1. Thermal Tablet has been renamed to ‘10.1’ Thermal Scanner
    2. New device type added (GO Handheld Scanner)


  2. Ability to specify date range for the Employee Payroll Report


  3. Photo Gallery improvements:
    1. Ability to filter the photos in photo gallery page by date range
    2. Ability to select single, multiple or all photos in Photo Gallery page to delete them
    3. Improvement to the photo sorting

  4. Subscription side menu now shows the following sub menu:
    Settings (which navigates to Manage Subscription page)
    Payment History


  5. Enhancement to General Report:
    1. General Temperature Report can be downloaded with additional columns (such as: RFID, Location, User Type, Answers to Health Questions,… ) by selecting Excel Plus option
    2. Clicking on an image in the General Report will open up the image in a pop-up

  6. Health Questions report (for Workplace facility type)
    • Report that displays answers to the Health questions
      • To prompt the person to answer 3 health questions before being scanned, Touchless Questionnaire Pad is needed (sold separately)

      • If using Thermal Scanner without Touchless Questionnaire Pad, the answers to the health questions will be blank
      • For more details on Health Questionnaire feature, please click this link.


  7. Enhancement to Import Users feature:
    Country code will be required if a phone number value has been added in the import template

  8. Fixes to the “Maximum Acceptable Distance” field when enabling “Require location proximity for attendance recording” option in Add/Edit Location page

  9. Enhancement to the Members Daily report (for Sports facility type)

  10. Enhancement to the user quota calculation on the account

  11. Enhancements to the Linking feature in Temperature Log page

  12. General performance and visual enhancements

SmileMe.In Portal update – 01/15/2021

The following features and improvements have been applied to SmileMe.In Portal:

1- Ability to add and manage visitor users:

  • Create/Edit/Delete users of type visitor
  • Ability to link scans to visitors
  • Enable facial recognition for visitors
  • Assign RFID to a visitor

2- A subscription reminder (popup and banner) will be displayed in the portal before the subscription expires, and general enhancement to subscription

3- Ability to filter by Pass/Fail in the Temperature Log (when Pass/Fail setting is enabled)

4- Ability to choose to associate RFID to a user while linking a scan from the Temperature Log page , or not.

5- Changed the email field to be a required field for administrators to prevent account lock out

6- Added support for South Africa provinces

7- Improvement to the maximum acceptable distance for attendance recording 

8- Photo Gallery enhancement

9- Requiring the RFID to be unique across all customers

10- Enhancement to the self-enrollment form

11- Identification enhancements

12- Enhancement to Payment History page

13- Improvement to the Add Guardian feature in School Co app

Exporting locally stored scans

To export the records saved locally on the Thermal Kiosk, follow the steps below:

  1. Plug in a USB stick into the USB port located on the bottom of the Kiosk (to transfer the data to)
  2. Launch the Hanshin Measurer app
  3. Using a mouse, click on the calendar icon displayed on the bottom left corner of the
  4. Select the start date and end date for the data you want exported
  5. If you would like to export the data for multiple years, please export each year separately (ex: export December 2020 then export January 2021 separately)
  6. From the lower section of the screen, click USB and open the sub folder you would like the data to be exported to
  7. Click Export
    Note: The data is in CSV format

SmileMe.In Portal update – 12/27/2020

The following features and improvements have been applied to SmileMe.In Portal:

  1. Enhancement to High Temperature Alert feature:
    • Ability to specify additional users (Admin or non-Admin) to receive high temperature alerts
    • The user selected to receive high temp alerts does not have to be assigned to the same location as the Thermal Kiosk
    • This provides flexibility to the High Temp alert feature
    • To specify additional user(s) to receive high temp alerts, navigate to the Location page which the Thermal Device is assigned to, then select the user from the Users List

      Important Note: Location Admin(s) will continue to receive high Temp Alerts as usual

  2. Enhancement to the Photo Gallery page

Updates and Improvements to the SmileMe.In Portal – 11/16/20

The following features and improvements have been applied to SmileMe.In Portal:

  1. New Temperature Report
  2. Ability to export Temperature Report Ex, in PDF or Excel format
  3. Additional Temperature Settings that can be set by the Admin from the General Settings page:
    • Ability for Admin(s) to define the temperature value that High Temperature alerts get send based on (default is 100.4 °F)
    • Admin(s) can enable/disable the “Send temp alerts” toggle, which controls whether high temperature alerts gets sent or not
  4. Enhancement to the Import Users functionality

SmileMe.In new Features and Improvements – 11/08/2020

The following features and improvements have been applied to SmileMe.In Portal:

  1. Total daily scans count is now visible on the Dashboard for Admin and Temp log manager (“Today’s Scans” tile)
  2. Reference ID field has been added to the User pages (for new and existing users)
  3. Ability to Delete Payment details is now supported (Manage Subscription page)
  4. Admins can delete images from Unrecognized Users page 
  5. Send Credentials feature in the Portal that allows Admin(s) to send a user his/her Account Number and Passcode 
  6. Ability to view temperature records as Pass or Fail (instead of temperature values) based on “Failure Value” defined by the Admin. This feature can be enabled by the Admin from the General settings page
  7. Additional filter options added to Reports
  8. Enhancement to the link feature in Temperature Log page 
  9. Enhancement to the Photos Gallery display in the portal 
  10. Enhancement to the Province field for Canadian addresses
  11. General UI enhancements 
  12. Enhancement to the Temperature alert email  

SmileMe.In new features and improvements – Oct 23

The following features and improvements have been applied to SmileMe.In:

  1. Manage your SmileMe.In Account Subscription:
    The portal now gives Admins the ability to manage their account’s subscription.
    As an Admin, you can add a payment method, renew/upgrade your subscription, and/or purchase additional users to increase the user count limit on your account.
  2. Delete action in Temperature Log Page:
    Admins and Temperature Log Managers can delete records from Temp Log page in the Portal.
    Note: For identified users, the delete action deletes that temperature reading from the associated user.
  3. Added the ability to add multiple photos to the photos gallery in the SmileMe.In phone App
  4. General enhancements to the SmileMe.In portal

Thermal Kiosk Software Update Version 2.0.54

A new version (version 2.0.54) is now available for the Thermal Kiosk. This version will automatically show up as an available update on the settings screen of the Measurer app on your device.

This update includes temperature measurement improvements and enhanced photo capturing performance.

Steps to upgrade:

  1. Follow the instructions listed in this tutorial link on how to upgrade the software version on your device
  2. Restart your Smart Thermal device
  3. All set!

SmileMe.In – New features and improvements – Oct 12

The following features and improvements have been applied to SmileMe.In:

  1. New Temperature Report:
    – For Workplace accounts, a new report is available.
    – The report shows the latest 5 temperature readings for identified users.
    – The data in the report can be filtered by “Department”

  2. Fixes and improvements to the Temperature log linking functionality

  3. SmileMe.In Co phone app: Update to the acceptable location based attendance to 350 ft (applies to record attendance functionality in the phone app)